1. Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide to us when using our website or services, including but not limited to your name, address, email address, phone number, and payment information.
1.2 Cleaning Details: In order to provide our house cleaning services, we may collect information about your property, cleaning preferences, and any specific instructions you provide to our cleaners.
1.3 Website Usage Data: We may automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
2.1 Service Delivery: We use your personal information to facilitate the provision of our house cleaning services, including scheduling appointments, assigning cleaners, and addressing your specific cleaning preferences.
2.2 Communication: We may use your contact information to communicate with you about our services, appointment updates, promotional offers, and other relevant information.
2.3 Payment Processing: We use your payment information to process payments for our services and prevent fraudulent transactions.
2.4 Website Improvement: The website usage data we collect helps us improve our website’s performance, user experience, and tailor content to better serve your needs.
2.5 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Data Sharing and Disclosure
3.1 Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors or software providers.
3.2 Legal Requirements: We may disclose your information in response to a valid legal request or when required by law to protect our rights, privacy, safety, or property.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to ensure the security of your data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, update, correct, or delete your personal information held by Cleaning Pass. You may also opt-out of receiving promotional communications from us. If you wish to exercise any of these rights, please contact us using the information provided in Section 7.
6. Children’s Privacy
Cleaning Pass services are not intended for children under the age of 13. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.
7. Contact Information
Address: 34-18 Northern Blvd Long Island City NY 11101