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Our Professional Cleaning Service cleaners don’t leave until you are happy. Period.

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WHY CHOOSE CLEANING PASS?

  • Icon Try For $1Try Us for $1 on Your First Cleaning – What do you have to lose?
  • Icon VersatileVersatile – Residential & Commercial Cleaning Services Available
  • Icon Satisfaction GuaranteedSatisfaction Guarantee – We do not leave until you are happy.
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  • Icon Highly RatedHighly Rated and Reviewed – What Others Are Saying About Us

 

Read Our Reviews

Our cleaners do not leave until you are happy. Period.

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The Cleaning Pass Guarantee

We know the value of a clean house and we pride ourselves on providing that value to our Home Cleaning Service NYC & NJ customers every time. Simply put we guarantee you are satisfied with your clean by ensuring that we do not leave until you are happy.

What People Are Saying About Us

 

What is the typical process for new clients?

Our process working with new Home Cleaning Service Manhattan NY clients is quite easy and straightforward. We first obtain basic information, perform an estimate, and then work on the job while keeping the customer up to date every step of the way. We make sure we provide a quality service and have built a customer service team that makes sure all is done satisfactorily and all the given instructions were followed before we give permission to our cleaners to leave their place.

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What should customers know about our pricing?

Pricing varies depending on the project. There are a few factors that can help us determine a quote for a project such as type of cleaning, size of apartment, additional equipment, if the client prefers to add their home appliances to be cleaned such as fridge, oven, etc, these are some of what we need to know in order for us to provide a quotation. Clients can get a price quote by filling out a contact us form here on our website details for their project and will be given an option as to what type of cleaning they’d prefer and appointments are confirmed with our Jobber software. Periodically, we offer discounts which you may find here on our website and our social media.

 

What education and/or training do you have that relates to your work?

Many online courses and coached by the very best house cleaners in the area.
We have set training courses for all of our cleaners, making them the ideal cleaners to hire.

 

How did you get started doing this type of work?

It all started with an idea. The idea of fulfillment… We wanted to create something that can provide people with the feeling of fulfillment with a simple solution. How else can you get the feeling of living in a clean space?

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How did you get started doing this type of work?

It all started with an idea. The idea of fulfillment… We wanted to create something that can provide people with the feeling of fulfillment with a simple solution. How else can you get the feeling of living in a clean space?

 

What types of customers have you worked with?

We have worked with customers that want a monthly cleaning in a 1 bedroom 1 bathroom apartment all the way up to commercial and construction companies that have built some of the major high-rises in New York that want rough, final and touch up cleanings of featured work spaces and apartments. As you could imagine, we have done everything in between, however, what sets us apart is that we offer the same individual attention to our customers no matter the size or frequency.

Describe a recent project you are fond of. How long did it take?

We recently had the opportunity to do deep house cleaning for a disabled woman. It was a pleasure to help her as she desperately needed a reliable cleaner. We always try to make sure we go above and beyond while providing the best service. The job took around 5 hours but was done exceptionally well and left our client speechless.

What advice would you give a customer looking to hire a provider in your area of work?

First off, is it always good to be cleared if the cleaning company is bonded and Insured? How long have the cleaning technicians been with the company on average? How many houses does each cleaning technician get on a daily basis? If a cleaning technician gets more than 2 houses, chances are they are rushing to complete your house. Focus on the cleanliness of the products is particularly important. Do the microfiber rags look like they are in good condition and is the cleaner bringing enough solvent to complete the job? If the service provider has an empty canister, that should raise a red flag. Importantly you can make sure either is the company organized. For example, does the cleaning company send you an invoice and keep record of who cleaned your house and when they cleaned your house or is the transaction very informal?

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What questions should customers think through before talking to professionals about their project?

The very first questions customers should ask themselves, what they want cleaned and how frequently. These two factors typically give a service provider a pretty good idea of what to expect. By knowing how frequently you need your home cleaned, we can determine what membership cleaning is best for you.